Service Updates
Yellowstone National Park is Open!
Yellowstone's Upper and Lower Loops are now accessible to all visitors.
Please Note: The North entrance is currently closed, so visitors will need to enter through the West, South, or East. For up-to-date road status, please visit the National Park Service website.
At Delaware North at Yellowstone Vacations, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.
Please reference the important information below for our guests:
- Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
- Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures.
| Operation | Status | Hours |
|---|---|---|
| Explorer Cabins at Yellowstone | ||
| Explorer Cabins at Yellowstone | Open | 24 hours |
| Staff will not enter guestrooms for cleaning service during the guest's stay. Note: Check-in for the Explorer Cabins is located at Gray Wolf Inn and Suites, located at 250 S Canyon Street. |
||
| Gray Wolf Inn and Suites | ||
| Gray Wolf Inn and Suites | Open | 24 hours |
| Staff will not enter guestrooms for cleaning service during the guest's stay. | ||
| Holiday Inn® West Yellowstone | ||
| Holiday Inn® West Yellowstone | Open | 24 hours |
| Staff will not enter guestrooms for cleaning service during the guest's stay. | ||
| Indoor Pool | Open | 7 AM - 11 PM |
| 2 groups of 6 people max allowed per time slot. Must sign up at Front Desk. | ||
| Holiday Inn® Game Room | Open | 7 AM - 11 PM |
| Bike Rentals | Open | N/A |
| Available for overnight guests of Holiday Inn® West Yellowstone only. | ||
| Branch Restaurant and Bar | Open | Breakfast: 7 AM - 10 AM Happy Hour: 4 PM - 6 PM Dinner: 4 PM - 10 PM Bar: 4 PM - 10 PM |
| Yellowstone Park Hotel | ||
| Yellowstone Park Hotel | Open | 24 hours |
| Staff will not enter guestrooms for cleaning service during the guest's stay. | ||
| Bike Rentals | Open | 24 hours |
| "Level Zero" Game Room | Open | 7 AM - 10 PM |
| Ridgeline Hotel® at Yellowstone | ||
| Ridgeline Hotel® at Yellowstone | Temporarily Closed | |
| Ridgeline Hotel at Yellowstone is temporarily closed due to spring runoff and substantial flooding in the northern end of the Park. We are working to re-open as soon as possible. | ||
| Indoor Pool | Temporarily Closed | |
| Yellowstone Mine Restaurant | Temporarily Closed | |
| Rusty Rail Lounge and Casino | Open | 4 PM - Close |
| Jim Bridger Explorer Cabins | ||
| Jim Bridger Explorer Cabins | Temporarily Closed | |
| Jim Bridger Explorer Cabins are temporarily closed due to spring runoff and substantial flooding in the northern end of the Park. We are working to re-open as soon as possible. |
||
| Yellowstone Vacation Tours | ||
| West Yellowstone Office | Open | 8 AM - 5 PM |
| Two Top Snowmobile | ||
| Two Top Snowmobile | Closed | |
| Yellowstone General Stores | ||
| Mammoth General Store | Temporarily Closed | |
| Old Faithful General Store | Open | Retail Hours: 9 AM - 6 PM Food Service: 9 AM - 5 PM |
| Canyon General Store | Open | Retail Hours: 9 AM - 6 PM Food Service: 9 AM - 5 PM |
| Fishing Bridge General Store | Open | Retail Hours: 9 AM - 6 PM Food Service: 9 AM - 5 PM |
| Grant Mini Store | Open | 8 AM - 5 PM |
| Lake General Store | Open | Retail Hours: 9 AM - 6 PM Food Service: 9 AM - 5 PM |
| Bridge Bay General Store | Open | 9 AM - 6 PM |
| Old Faithful Basin Store | Open | Retail Hours: 9 AM - 6 PM Food Service: 9 AM - 5 PM |
| Tower General Store | Open | Retail Hours: 9 AM - 6 PM Food Service: 9 AM - 5 PM |
| Grant Village General Store | Open | Retail Hours: 9 AM - 6 PM Food Service: 9 AM - 5 PM |
| Yellowstone Adventures Store | Open | 9 AM - 6 PM |
New Reservations
We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-600-4308 Monday-Friday from 7 AM - 7 PM MST, Saturday-Sunday from 10 AM - 6:30 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.
Updated Cancellation Policy
We have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.
Under this policy, all West Yellowstone Lodging reservations may be changed or canceled at no charge* by 4:00 pm MDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.
All Lodging reservations at the Ridgeline Hotel® at Yellowstone may be changed or canceled at no charge* by 4:00 pm MDT 1 day before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.
Cancellations and changes for Tour reservations must be received 14 days or more prior to your scheduled tour.
Thank you for your understanding, and please stay safe.
*Excludes reservations booked under the Advance Purchase / Book Early and Save rate, which are non-refundable.