Aerial shot of Grand Prismatic Hot Springs in Yellowstone National Park

West Yellowstone Lodging Policies

A few simple rules for a smooth trip

Updated Cancellation Policy

As part of our newly established Rest Assured™ program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all Lodging reservations arriving after July 1, 2020 may be changed or canceled at no charge by 4:00 pm MDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Cancellations and changes for Tour reservations must be received 14 days or more prior to your scheduled tour.

Thank you for your understanding, and please stay safe.

Make your reservation and check-in process go as smoothly as possible by taking a moment to read over our policies. If anything is unclear, or if you have questions that aren't covered here, simply call 877-600-4308.

Deposits

First night deposit required at time of booking. Change of plans? Cancel for free up to 72 hours prior to arrival. Cancellations made inside 72 hours of arrival are subject to a fee equal to 100% of the total deposit paid for the reservation. The balance for additional nights will be due upon check-in. Unapproved credit card charges will result in reservation cancellation.

Note that some special events and packages (e.g., snowmobile packages) require full pre-payment at the time of booking. Daily rates do not include applicable 8% lodging tax, 4% sales/resort tax, and $1 TBID (Tourism Business Improvement District) fee per room night.

Reservations and Fees

Reservations may be made up to 365 days in advance. Rates are based on single or double occupancy. The rate will increase by $10, not including package components, per additional adult in the room. Children age 17 and under do not affect the rate.

You may book up to nine rooms online under the same name or address. Any additional rooms booked under that same name or address will be automatically canceled because a group contract is required to reserve 10 or more rooms. In that case, just call the Group Sales Department at 406-646-7365, ext 185.

Special requests are noted and maintained in the reservation system. However, specific room numbers or locations cannot be guaranteed.

A daily Amenity Fee of $15 per night will be added to all reservations from May 15 to October 15*. The Amenity Fee is not reflected in the deposit on your reservation. It will be charged upon arrival. Inquire at check-in if you have any questions. Click Here to learn more about the Amenity Fee.

*Please Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures. As a result, all resort fees are waived through December 31, 2020.

The fees for Yellowstone National Park 7-day passes, which are not included in your room rate, are as follows:
  • $35 per private, non-commercial vehicle
  • $30 per motorcycle
  • $20 per visitor entering by foot, bicycle, skis or snowshoes
Yellowstone National Park annual passes are available for $70 and lifetime senior passes are available for $80 for guests over 62. Rates are subject to change. All rates are subject to applicable state and county taxes and resort fees, which may change without notice.

Pets

Dogs are permitted in designated pet-friendly rooms at the Explorer Cabins at Yellowstone, Gray Wolf Inn and Suites and Holiday Inn® West Yellowstone (with NO PET FEE!). Please see our pet policy for additional information.

Non-Smoking Areas

The state of Montana has designated all restaurants, bars and public restrooms as non-smoking areas.